what to expect.
A simple, calm process. About 20 minutes of your time, start to finish.
- 1
Request your kit
Fill out a quick form. We'll mail you a kit within 2 business days. Inside: a TDS meter, a hardness strip, a small soap demo bottle, and this instruction card.
- 2
Open the kit when it arrives
Pick your path: book a 15-minute video call where we test together, or test on your own and submit your results online. Both work — they're just different experiences.
- 3
Test your water
Three quick tests: hardness strip, TDS reading, soap-foam demo. Each takes under a minute. You'll see your real numbers either on camera with us, or in your own kitchen at your own pace.
- 4
Get your results
If you tested with us, you'll know your numbers before we hang up. If you tested solo, we'll email you a personalized report within 24 hours with what your numbers mean for your home.
- 5
Decide what's next
Most homeowners just want to understand their water. Some decide to install filtration. Either path is the right answer if it's the right answer for you. No pressure, ever.