what to expect.
A simple, calm process. About 20 minutes of your time, start to finish.
- 1
Request your kit
Fill out a quick form. We'll mail you a kit within 2 business days. Inside: hardness and chlorine test strips, a spotting card, a small soap demo bottle, and this instruction card.
- 2
Open the kit when it arrives
Pick your path: book a 15-minute video call where we test together, or test on your own and submit your results online. Both work — they're just different experiences.
- 3
Test your water
Four quick tests: a hardness strip, a chlorine strip, the spotting card, and the soap-foam demo. You'll see your real results either on camera with us, or in your own kitchen at your own pace.
- 4
Get your results
If you tested with us, you'll know your numbers before we hang up. If you tested solo, we'll email you a personalized report within 24 hours with what your numbers mean for your home.
- 5
Decide what's next
Most homeowners just want to understand their water. Some decide to install filtration. Either path is the right answer if it's the right answer for you. No pressure, ever.